My local BMW dealer has a good sense of humor

"Textured Soy Protein" (texturedsoyprotein) 12/02/2016 at 10:43 • Filed to: None

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This is the fancy schmancy coffee machine at Zimbrick BMW in Madison, WI. I thoroughly appreciate the sign that indicates the machine is more expensive to maintain than a BMW.

I don’t generally take my extensively modified and out-of-warranty BMW to the dealer for service, but last night I accidentally knocked the switch for my power rear sunshade while driving (thanks for putting that button right in front of the shifter, BMW) and when I tried to lower it, it got stuck in the up position.

My indy mechanic usually schedules work several days out, and having the shade obscuring my rear view for several days sounded really annoying. So I called the dealer and they said they have a trick for getting the stuck shades back down, stop in to the service bay any time.

So here I am, enjoying coffee and a gourmet cookie in front of a festive Christmas tree.

The service writer came by and said she had good news and bad news: they got the shade back down, free of charge, but if I end up wanting to replace it, well...

Of course, that part is available for about $230 cheaper  !!!error: Indecipherable SUB-paragraph formatting!!! , because my local BMW dealer is all about charging full MSRP for parts.

That must be a damn expensive-to-maintain coffee machine!

E90M3 > Textured Soy Protein 12/02/2016 at 10:45

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Does that coffee machine also eat through throttle position actuators?

Lumpy44, Proprietor Of Fine Gif > Textured Soy Protein 12/02/2016 at 10:46

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They call there service people Genius advisers too.......marketing wank!

Daily Drives a Dragon - One Last Lap > Textured Soy Protein 12/02/2016 at 10:47

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They do also have a lovely picture of a 507

Wacko > Textured Soy Protein 12/02/2016 at 10:49

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but i’m sure that coffee machine parks in only one spot!

If only EssExTee could be so grossly incandescent > Textured Soy Protein 12/02/2016 at 10:51

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My “local” bmw dealer is quite rude and doesn’t seem to think I deserve to be treated like a real person.

Jcarr > Textured Soy Protein 12/02/2016 at 10:59

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Where’s the M badge?

VW Max > Textured Soy Protein 12/02/2016 at 10:59

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Hello fellow Wisconsinite!

Textured Soy Protein > Lumpy44, Proprietor Of Fine Gif 12/02/2016 at 11:05

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Apparently a BMW Genius is a customer service type person who tells you stuff about BMWs while not being a commissioned sales person, and tells you how to work the assorted gizmos and doodads when you buy a car.

https://www.bmwcca.org/news/what-can-bmw-genius-do-you

Party-vi > E90M3 12/02/2016 at 11:06

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I bet they have to replace the water tank on that coffee machine weekly, since it has a BMW logo.

Textured Soy Protein > Wacko 12/02/2016 at 11:07

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I’m a BMW parking hipster .

Wacko > Textured Soy Protein 12/02/2016 at 11:09

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thanks, way to ruin the stereotype.

Textured Soy Protein > If only EssExTee could be so grossly incandescent 12/02/2016 at 11:09

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I’ve had generally positive experience with this dealer. I bought my previous car from them but not this one (I wanted something very specific and used and they didn’t have one so I bought it from a dude selling his in San Diego). I like the sales person I worked with both times so I wrote a glowing Yelp review for her, and she sent me a $25 Amazon gift card to thank me for all the business she’s gotten from people coming in for her off my review.

If only EssExTee could be so grossly incandescent > Textured Soy Protein 12/02/2016 at 11:14

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I got hung up on twice calling to get a quote for a new key.

Bryan doesn't drive a 1M > Textured Soy Protein 12/02/2016 at 11:18

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That means they have too many doodads.

Nothing > Textured Soy Protein 12/02/2016 at 12:15

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Hey, my wife is in Madison today. One day Epic trip. Wee.

TheBimmerGuyWhoNowOwnsAChevy > Wacko 12/02/2016 at 17:28

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*aggressively uses blinkers*

Wacko > TheBimmerGuyWhoNowOwnsAChevy 12/02/2016 at 17:32

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That’s impossible, BMW’s don’t have blinkers

His Stigness > Party-vi 12/05/2016 at 16:39

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And they’re not surprised when the replacement tank before they can even take it out for another cup of coffee.

JohnH3ASP > Textured Soy Protein 12/10/2016 at 23:00

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Yes! Deutsche auto! Nice car!